Welcome in 2Performant platform. Due to a large number of questions coming from you regarding the withdrawal procedure from 2Performant, we decided to explain in detail the steps you need to follow in order to withdraw your payable commissions from 2Parale, via 2Performant.
1. If you have payable commissions in 2Parale (approved and paid by the advertiser), you’ll have to fill in a (very) short transfer request form (one button and one field). You can access this form by clicking on Transfera banii in 2Performant from the Plati Page in your 2Parale account.
After clicking that button, you have to complete the form with the email of the 2Performant account where you want to transfer your money. If you want to send your money to 2Performant in the 2Parale migrated account, you’ll write down the email associated with the account from which you transfer the money. All data has been migrated so unless you changed you’ve changed it, is the same Email Address you used to log in in 2Parale.
We try to process all the transfer requests as soon as we can. Now are operating anti-fraud checks which we used to operate after you added 2Parale payment requests right before approving them.
LATER EDIT: All the transfer requests placed from Monday till Sunday will be processed the next Monday. Afterwards, payment request can be generated Tuesdays and Wednesdays and the payments will be carried out each Thursday.
After the transfer’s approval, you’ll receive a confirmation Email. Just a couple of minutes after, the transfer will appear in your 2Performant account as a Bonus, reffered as 2Parale Transfer ID {ID_tranfer}.
2.A. If you had a payment profile in 2Parale it has been migrated in 2Performant. You can access it in Payments -> Profile section. There 2 possible scenarios:
2.A.a. If in the Status field it appears APPROVED, please press the Edit button to check if the informations are correct.
1.b. If you see In Progress in the Status field, please press the Edit button and complete the missing informations.
Please make sure the First & Last Name and Phone are correctly completed. It’s important that the rest of the informations are also correct. Most likely, the payment profiles haven’t been migrated as Approved if they had these informations missing (they weren’t mandatory in 2Parale) because they are mandatory in 2Performant. After editing your info, press Save.
After you save the modifications, go back to payment profiles’ List and press the Send to review button. Once you send it for review and validation, the profile can not be edited anymore.
If the profile is Approved, you’ll receive a confirmation email. Once the profile has been accepted, it can’t be edited anymore.
If the payment profile is Rejected, you’ll receive a notification email. You need to create a new payment profile that corresponds to the above-mentioned details.
2.B. If you didn’t have a payment profile in 2Parale, you have to generate one in 2Performant by clicking on New Payment Profile button and completing the required informations, then press Save.
Then go back to Profiles Page and hit the Send to review button.
Once you send it for review and validation, the profile can not be edited anymore.
If the profile is Approved, you’ll receive a confirmation email. Once the profile has been accepted, it can’t be edited anymore.
If the payment profile is Rejected, you’ll receive a notification email. You need to create a new payment profile that corresponds to the details listed as reasons for rejection.
We validate the payment profiles in the shortest time possible.
3. Once the payment profile is accepted, go to the Payments -> Withdraw page. Here you have to select the payment profile through which you want us to operate the withdrawal and the amount you want to withdraw. After deciding on this, press Withdraw now! You have to accept to the the 2Performant Terms and Conditions, which we recommend you read very carefully before.
If the payment request is Approved, you’ll receive a confirmation email. Once the request has been accepted, we’ll make the payment on the nearest pay day.
This week we will be making payments on Wednesday, Thursday and Friday. Next week’s program will be announced here as an update untill next Thursday the latest.
If the request is Rejected, you’ll receive a notification email. You need to operate a new payment request that corresponds to the details listed as reasons for rejection.
For further question, details and other informations, please contact us at: support@2Performant.com
